Refund and Return Policy – Modern Pehnava

Last Updated: October 24, 2026

At Modern Pehnava, customer satisfaction is important to us. We want you to feel confident when shopping with us. This Refund and Return Policy explains the conditions and process for requesting a return, exchange, or refund for your purchase.

1. Return Eligibility

You may request a return or exchange if your item meets the following conditions:

• The product is unused, unworn, unwashed, and in its original condition.

• All original tags, labels, and packaging are intact.

• The item is returned with proof of purchase or order confirmation.

• The return request is submitted within 7 days of receiving your order, subject to applicable law.

Items that do not meet these conditions may not qualify for a return, except where required by applicable law.

2. Non-Returnable Items

For hygiene and product-protection reasons, certain items may not be eligible for return or exchange, including:

• Items that have been worn, washed, damaged, or altered by the customer.

• Items without original tags or packaging, where these are required for return eligibility.

• Products clearly marked as non-returnable or final sale before purchase, where legally permitted.

Defective, damaged, incorrect, or misrepresented products will be handled acc